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  • CCMChronic Care Management
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  • RTMRemote Therapeutic Monitoring
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Carevory HealthOperations & Technology

A healthcare operations and technology partner for U.S. providers, healthcare groups and digital health businesses.

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  1. Home
  2. /Care Programs
  3. /CPM
Chronic & complex careCPM

A steady monthly plan for people living with persistent pain.

Chronic pain needs more than a prescription refill. CPM supports a monthly bundle of assessment, care planning, medication management and coordination with therapy and behavioral services. We run the scheduling, follow-up and documentation that keep the plan on track.

Discuss CPM for your practiceChoose a time
Who qualifies

Patients and requirements.

Eligibility is confirmed against your own population before a pilot group is approached.

Check your population
  1. 01

    Persistent or recurrent pain lasting longer than three months

  2. 02

    An initial face-to-face visit with the billing practitioner

  3. 03

    A person-centered pain plan with functional goals

  4. 04

    Consent documented before services begin

What your patients experience

What changes for the person on the other end of the phone.

  • A plan with goals they helped set
  • Regular check-ins between visits
  • Coordination with physical and behavioral therapy
  • Help tracking how they are doing
How we run it

What the Carevory team does every month.

Your clinicians keep every clinical decision. We run the operations around them.

01

Identify patients

We find patients with long-term pain diagnoses who are not yet in a structured program.

02

Book the initiating visit

Scheduling and pre-visit questionnaires prepare the first face-to-face appointment.

03

Follow the plan

Monthly outreach checks function, adherence and barriers against the patient's goals.

04

Coordinate care

Referrals to therapy, behavioral health and community resources are tracked to completion.

05

Record and review

Activities and time are documented for practitioner review.

Stays with your clinicians

Pain assessment, prescribing and treatment changes remain with the billing practitioner.

What your practice receives
  • Pain-plan workflow templates
  • Referral and therapy coordination
  • Medication-management follow-up records
  • Monthly time logs
Billing reference

The code set to confirm.

Listed as published for calendar year 2026 under the Medicare Physician Fee Schedule. Requirements, documentation rules and payer policies change — confirm current CMS and payer guidance with your billing team. Carevory does not guarantee reimbursement. CPM billing codes

CPM billing codes
CodeWhat it covers
G3002First 30 minutes per calendar month, including the initial face-to-face visit
G3003Each additional 15 minutes in the same month

Carevory does not guarantee reimbursement. Confirm current CMS and payer guidance with your billing team before you bill.

Often combined with

Programs that work well alongside it.

The same minutes are never counted toward two programs — time is logged against one at a time.

All programs
RTMRemote monitoring

Remote Therapeutic Monitoring

Know how recovery is going between therapy sessions.

Explore RTM
BHIBehavioral & social

Behavioral Health Integration

Mental health support, inside the primary-care relationship.

Explore BHI
CHIBehavioral & social

Community Health Integration

When housing, food or transport stand in the way of care.

Explore CHI
FAQ

CPM questions.

What practices ask before launching CPM.

No. Primary-care and specialty practitioners can bill CPM when the requirements are met.

Often, yes — therapy-adherence and musculoskeletal data from RTM can inform the pain plan.

Your clinicians, or qualified clinical staff working under your supervision and protocols where contracted. Carevory runs the operations around them: eligibility, enrollment, outreach, scheduling, queues, documentation and reporting.

No. Payer rules, documentation and clinical decisions determine payment. We help you meet program requirements and give you clean records for billing review.

Start with one workflow

Plan your CPM program with us.

Tell us about your patient population, systems and staffing. We'll scope a pilot group, the workflow and the reporting you'd see each month.

Discuss CPMChoose a time

Business inquiries only. Please don't include patient information.